Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website www.disputeresolutionombudsman.org
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Provision of Service Regulations
Name: Redwood Electrical Services
Legal form: A company registered in the UK
Service: The installation, servicing, maintenance, testing and inspection of electrical equipment in domestic and business premises
Registered office and postal address: 77 Cheylesmore Drive, Camberley, Surrey, GU16 9BW
Telephone: 0787 433 5323
Public registers: N/A
VAT number: 254957173
Regulating body: NICEIC registration number D603820
General terms and conditions: A letter of engagement accompanied by our standard terms and conditions will be provided at the start of any contract for works.
Applicable law: Unless otherwise agreed, English law, with the English Courts having exclusive jurisdiction in relation to any claim, dispute or difference concerning the service and any matter arising from it.
Work Guarantees: All works guaranteed for 12 months from date of completion, this covers parts (unless different guarantees are available) and labour, please see our full guarantee document for further information. Your statutory rights are not affected by our guarantee.
Complaints: Complaints can be made by contacting Andy Wallis at the above address.
The NICEIC also operate a complaints procedure and you can access this by visiting www.niceic.com or by calling 0333 202 5720